Several students are reporting problems when trying to view the video lessons. Apparently the problem started overnight. MoodleRooms recently installed a major update and they have been installing maintenance releases steadily ever since. I suspect that one of these is the cause of the problem. We've opened a tech support ticket and will keep you posted via this forum on the status of this problem. Sorry for the inconvenience.
I am still having the same issue trying to run the video lessons. Don't recall an update on my system, but possible. Please advise if this is an issue on my end.
Error message as follows:
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)
Timestamp: Fri, 8 Aug 2014 12:40:17 UTC
Message: Object expected
You may have to dig a little for the error message (if you want it). My screen comes up, also blank, but at the bottome left side there is a message along the lines of Completed Loading but the Error On the Page. Double clicking the error icon displays the error detail.
I have the same the issue. I don't even know what the the videos look like because I registered yesterday! What a bad start. I was pumped, got all my office ready to learn this weekend...and stuck! I worked in IT for years and can't understand why it takes so much time to be fixed?!
MoodleRooms is considering changing their update policy. Currently they perform updates on a timetable that works well for their higher education clients. They are considering some changes better suited to commercial customers such as the Pyzdek Institute. The new policies would make tech support available after updates occur to deal with unanticipated issues like this one.
I also want to point out that these sorts of issues are extremely rare. In the three years we've been hosted by MoodleRooms this is the first time that something this serious has gone on this long. I'm not sure that we are at Six Sigma quality in terms of site uptime, but we're pretty close.